Book at Koke

[Reservations] ●On the 1st of every month, we will start accepting reservations up to the last day of the month. (Example: On March 1st, we will start accepting reservations for April 1st to 31st.) ●Please note that we may not be able to meet your specific seat requests. ●Please contact the store directly when making a reservation for one person. ●Please contact the store directly when making a reservation for more than 5 people.
●Cancellation of reservations for 5 or more people, changes in number of people, etc. will be subject to a cancellation policy starting one month in advance. (50% of course fee)
●If we cannot contact you after the reservation time, we may be forced to cancel your reservation. If more than 1 hour has passed since your reservation time without contacting us, we will cancel your reservation.
●If there is a change in the menu due to allergies or ingredients that cannot be eaten, the menu will be the same for everyone in the group.
(We cannot change the menu for just one person.)
● Reservations can only be made by customers over the age of 13. There is no age limit for private reservations, but please note that we do not provide baby chairs. ●Since the course menu is made up of seasonal ingredients, we do not accept changes to the menu due to ingredients that we do not like. Thank you for your understanding. ●Please note that we cannot accommodate vegetarian and vegan customers. ●Please note that we cannot accommodate customers who are allergic to seafood in general. ●Please note that we cannot accommodate customers with general nut allergies. ●Please note that we cannot accommodate customers who are allergic to dairy products in general. ●If you have many other food allergies, we may not be able to accommodate you. ● The credit card information you entered at the time of reservation will be used for the purpose of claiming a cancellation fee only in the case of cancellation within 24 hours from the reservation date and time, or cancellation without notice on the day. ●Accounting is for local settlement only. (Cash or credit card) ●If you use a JACCS, debit card, or some prepaid cards, the amount will be debited when the reservation is confirmed, but the refund will be processed about 1-2 months after the visit. ■Regarding reservation changes or cancellations, 50% of the course price will be charged from 15:00 threedays before, and 100% of the course price will be charged if canceled on the day.
◼️An additional 15% service fee and fuel fee will be charged.

Requests

Please let us know the details of your allergies. We may not be able to respond on the same day. Example: 1 person is allergic to dairy products, NG even after heating, etc. *If none, please write "none".

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