Regarding Allergy Accommodations
At our restaurant, we prioritize the safety of our customers. Therefore, we only accommodate allergies for customers who have clearly specified food allergies they cannot consume, and only for those who have declared their allergies in advance at the time of reservation.
In the past, there have been cases where discrepancies between pre-declared information and the actual situation affected customers' health. Therefore, we currently handle allergies based on the following criteria.
If you require allergy accommodations, please provide as much detail as possible when making your reservation.
* Number of people affected
* Name of the food allergen
* Severity of symptoms (e.g., whether heating is acceptable, whether extracts/broths are acceptable, whether trace amounts are acceptable)
[Example]
* 1 out of 2 people: Shellfish allergy (shrimp/crab / extracts/broths/trace amounts are also unacceptable)
* 1 out of 3 people: Egg allergy (cooked eggs are acceptable, raw/soft-boiled eggs are unacceptable)
If necessary information is not provided or the details are unclear, we may not be able to accommodate your allergy request.
Furthermore, we may contact you by phone or SMS in advance to confirm the details and determine whether we can accommodate your request.
Please note that we cannot accept requests that require significant changes to the course content, such as dairy allergies, onion allergies (leeks, onions, garlic, etc.), vegan/vegetarian diets, or gluten-free diets, regardless of the reason.
We also cannot accommodate requests made after booking, on the day of your visit, or additions/changes to information provided in advance.
If the information provided in advance is insufficient or inaccurate, we cannot guarantee safe service, and we cannot be held responsible for any resulting health problems.
By completing your online reservation, you acknowledge and agree to these terms.
Thank you for your understanding and cooperation.
