◆◆ Reservations are made in two parts. ◆◆ ◆ Due to the two-part reservation system, Private rooms can be used from the reservation time up to 2 hours and 30 minutes for SORA & Premium Course & Luxury Course, and up to 2 hours for ZEN. is ※※Private room usage hours differ during Christmas events, etc.※※ Visit us Please arrive 5-10 minutes before your reservation time. Even if you arrive early, there is no place to wait◆ [Regarding cancellations, etc.] In case of cancellation/reduction in number of people, until 21:00 3 business days before. Please contact us directly by phone. If you cancel or change the number of participants from 3 days before the reservation date, 100% of the reservation course fee will be charged regardless of the reason. [If you do not pay the cancellation fee, we will not accept future reservations] ※※During Christmas events, the above cancellation policy will change to a separate cancellation policy※※ ◆ If we cannot contact you within 30 minutes of your reservation time, Treated as canceled (100% cancellation fee will be charged) <b>If you will be delayed for more than 15 minutes, please be sure to contact the store.</b> <b>[Contact for reservation confirmation]</b> ◆We will contact you by phone 3 to 4 days before the reservation date to confirm your reservation. If we cannot confirm your reservation, it will be treated as a cancellation and you will be charged a 100% cancellation fee. ◆Reservations start at 6:00 p.m. ◆A separate service charge of 10% will be charged ◆We do not accept room specifications ◆Smoking is prohibited inside and outside the store.Please refrain from leaving your seat while smoking ◆We do not allow children to use the service. I am. Available only to those who can enjoy the same course as adults. Strollers are not allowed to be brought in. ◆ The displayed menu may change depending on the availability of ingredients. ◆ Special menus (cakes, etc.) ordered at the time of reservation may be canceled <b>3 business days in advance due to arrangements. It will be until 15:00 . Please be sure to "contact us by phone" ◆Payment can only be made by cash or card (VISA, UC, MASTER, AMEX, DINERS). Other electronic payments are not accepted.</b>