Pesan di Rakuichi

ALLERGY & DIETARY RESTRICTIONS
▶If you have any food allergies and/or dietary requirements, please notify us at the time of booking or no later than 2 weeks prior to your booking date. We will not be able to accommodate your request after that.
▶As we prepare food in a shared kitchen, we cannot guarantee that meals will be free from allergen cross-contact. For safety reasons, we are unable to accommodate guests with severe food allergies or those who require strict avoidance of cross-contact.
▶We can accommodate gluten-free and pescatarian requests. However, vegan / vegetarian / fish allergy / soba allergy CANNOT be accommodated.

CHILDREN
▶Small children are accepted but seats must be booked. We do not offer children's menu. If your child requires a seat, you'll need to book just as if you would do for an adult. For the meal, if you can request at the time of booking, the chef can prepare all grilled items (cooked version of the course without raw food such as sashimi). Our portions are not large so usually adults can help finish children's food if they can't finish.

INFANTS
▶Every seat needs to be booked and paid for. We do not have any child or baby chair so if you don’t book/pay for a seat for an infant, this means we’ll need to ask you to have your infant sit on your lap throughout the course of your meal. Please indicate these details ("We have a XX month-old infant who will sit on the lap of an adult and does not require a seat/course") at the time of online booking.

▶Our Soba Kaiseki meals are 2-hour courses for both lunch and dinner. Start times are 12:00 (lunch) and 19:00 (dinner) only.
▶We are a very small restaurant with only 12 x counter seats. A table of 4 will be added from December 1, 2026.
▶Minimum of 2 people per booking.

HOLIDAYS
▶The restaurant is closed on Wednesdays & Thursdays from December to April; and on Tuesdays, Wednesdays & Thursdays from June to October.
▶We are also CLOSED Dec 30, 2026 - Jan 4, 2027 due to local fish markets being closed.
▶We will be CLOSED November 2026 & May 2027.

▶All prices shown include 10% service charge and consumption tax (10%).
▶Corkage fee for wine or sake is 6,050JPY (incl. service charge & tax).

CANCELLATION POLICY
▶100% within 14 days of the reservation date.
This applies when reducing the number of the party and the cancellation fee will be charged at the restaurant on the booking day.

NO-SHOW
▶If you don't show up within 15 minutes of your reservation time, we will consider it as cancellation and a 100% cancellation fee is charged. Your seats may be given away to another party.
▶We won't be able to serve you if you arrive more than 15 minutes late. Our Kaiseki course served at our small restaurant is such that the chef waits for everyone to be seated and prepares and serves everyone at the same time in a meticulous style with a carefully crafted flow of the course. We appreciate your understanding with punctuality.

SEATING PREFERENCE
▶ Please select your seating type Counter or Table (2-4 ppl) if you have a seating preference. If not selected at the time of booking and requested later, seating preference cannot be guaranteed.
▶ If a specific seating type cannot be selected at the time of booking, it simply means that type is no longer available. Thank you for your understanding.
▶For a large booking of 14-16 people, kindly note both counter and table seats will be used. The table is located right next to the counter.

Informasi tambahan

▶Please specify number of children (under 12 years old) and their age (e.g.: "2 x children 3 & 5yo"). Seats for children must be booked.
▶Please specify any allergy/dietary requirement (e.g.: "2 x gluten-free") . Gluten-free/pescatarian meals available upon request. Kindly note vegan/vegetarian/fish allergy/soba allergy cannot be accommodated. Soba (buckwheat) is a naturally gluten-free food.
▶Please specify the number of Duck Soba noodles required (e.g.: "2 x duck soba"). Standard Soba noodles in the course can be upgraded to Duck Soba noodles (cold soba noodles and warm duck soup) for an additional fee of 1,000 JPY pp.
Please inform us of your hotel in NISEKO and reservation name.

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