◆Please read carefully◆

**[Reservations]**
▶ After a reservation is made, the date and time cannot be changed.
▶ All tickets are valid for a one-hour period.
　※ This includes the time you spend entering and exiting the facility.
▶ Those wishing to stay for more than two hours must purchase multiple consecutive time slots.
▶ Regular tickets can be reserved online from one month up to 15 minutes prior to the desired date and time.
　※ Advance payment is required at the time of booking.

**[Entry Restrictions]**
In cases where any of the following apply, entry will be denied. No refunds will be issued under such circumstances, so please ensure you meet all requirements.
(For the safety of both guests and Samoyeds, we kindly ask for your understanding.)
▶ Guests under the age of 15 are not permitted to enter.
　※ Entry is allowed if accompanied by a guardian. Please ensure children remain under parental supervision at all times.
▶ Guests under 110 cm in height are not permitted to enter.
▶ Pets are not allowed inside.
▶ Individuals under the influence of alcohol may not enter.
▶ As the only access route to our facility is via stairs, wheelchair users cannot be accommodated.

**[Miscellaneous]**
▶ Pregnant individuals or those using crutches/walkers must take extra precautions to prevent injuries or accidents, at their own risk.
▶ Even if you arrive after your scheduled time, your departure time remains the end of the reserved time slot.
▶ Entry will only be granted after guests from the previous time slot have departed.
　There is no waiting area, so please arrive exactly at your scheduled time.

**[Disclaimer]**
It is possible for guests’ personal belongings or clothing to become soiled due to Samoyeds’ gentle biting, excrement, or drool. There is also a possibility of contact with their teeth or claws. We cannot assume responsibility for any injuries or damage to clothing/personal items resulting from interactions with the Samoyeds. Therefore, please proceed with such interactions at your own risk, fully aware of these conditions.