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Message du commerçant
•This is the repair application form for The Peninsula Tokyo Toy Hospital. Please note that requests for other toy hospitals may differ.
•Repairs are not covered by the manufacturer's warranty or the ST Mark warranty (applicable to Japanese toys only).
•Kindly review all the items listed in the "Repair Acceptance Rules" below.
View acceptance rules
•Have you read and understood all of the “Repair Acceptance Rules”?
•Repair may not be possible depending on the condition of the toy. Furthermore, the repair may not be completed by the requested date.
•Due to the limited number of units that can be repaired per day, we may not be able to accommodate your request on the desired date.
Opening days and hours (subject to change without prior notice):
November
Weekdays: 1 pm – 2:30 pm
Weekends and Public Holidays: 1 pm – 2:30 pm and 4:30 pm – 6:00 pm
December
Weekdays between December 1 and 12: 1 pm – 2:30 pm
Weekdays between December 15 and 26 & 27: 1 pm – 2:30pm and 4:30 pm – 6:00 pm
Weekends and Public Holidays: 9:30 am – 11:00 am, 1 pm – 2:30 pm and 4:30 pm – 6:00 pm
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The Peninsula Tokyo Toy Hospital Reservation
The Peninsula Tokyo is delighted to welcome back our heartwarming "Toy Hospital," where children can once again bring their beloved but worn-out toys to be lovingly repaired by our dedicated team of toy doctors. With skilled hands and a touch of holiday magic, these cherished items are restored to their former glory, ready to delight their young owners once more.
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The Peninsula Tokyo Toy Hospital Reservation
The Peninsula Tokyo is delighted to welcome back our heartwarming "Toy Hospital," where children can once again bring their beloved but worn-out toys to be lovingly repaired by our dedicated team of toy doctors. With skilled hands and a touch of holiday magic, these cherished items are restored to their former glory, ready to delight their young owners once more.
Opening days and hours (subject to change without prior notice):
November
Weekdays: 1 pm – 2:30 pm
Weekends and Public Holidays: 1 pm – 2:30 pm and 4:30 pm – 6:00 pm
December
Weekdays between December 1 and 12: 1 pm – 2:30 pm
Weekdays between December 15 and 26 & 27: 1 pm – 2:30pm and 4:30 pm – 6:00 pm
Weekends and Public Holidays: 9:30 am – 11:00 am, 1 pm – 2:30 pm and 4:30 pm – 6:00 pm
Lire la suite
Demandes
Question 1
Req
Please select whether or not you have room reservation at The Peninsula Tokyo.
If yes, please kindly indicate stay period in ‘other’ section.
No
Autre
Question 2
Req
Please fill out your home address.
*Please kindly note that if the repair takes time, it may be handled via delivery.
Question 3
Req
How did you learn about this event? Please select all options that apply.
Introduction of family or acquaintances
Official homepage
Information from Peninsula staff
Internet search
SNS (Instagram・Facebook)
Posters or Flyer
Newsletter
Joined in past
Autre
Questions sur The Peninsula Tokyo Toy Hospital Reservation
Question 4
Req
Please kindly indicate the following:
1) Name of the toy
2) Toy manufacturer (if known)
3) Years of use
4) Accessories (e.g., none, batteries, remote control, microphone, pump)
5) Details of the repair request (e.g., no sound, no light, not moving, broken, etc.)
Question 5
Req
Please indicate the maximum amount that may be charged should any fees for parts or materials be required. Repairs are generally provided free of charge.
Up to JPY 100
Up to JPY 200
Up to JPY 500
Up to JPY 1,000
Up to JPY 2,000
Up to JPY 5,000
Not specified
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