Opening hours: 7:30 AM – 11:00 PM (Bakery: 7:30 AM onwards / Cakes & Deli: 10:00 AM onwards)
※ Seat reservations are not accepted.
[Regarding various discounts and special offers]
On the following dates, discounts and special offers are not applicable. Please note this in advance.
2026
・December 24–31
2027
・January 1–3
・April 29–May 5
・August 11–15
・December 24–31
[Regarding takeout reservations]
Pickup time: 12:00 PM – 9:00 PM
・Advance reservations are required for whole cakes and Sheraton Sweets Boxes.
・Reservations must be made by 4:00 PM three days prior to the pickup date, and payment must be completed online.
・When placing an order, please select “1 adult” as the number of guests.
[Cancellation policy]
Regular cakes / Afternoon tea: 0% charge if cancelled by the day before; 100% charge for same-day cancellations or no-shows.
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To our valued customers:
We hope many of you will get to enjoy the chef’s exquisite desserts. We kindly ask for your understanding and cooperation in refraining from same-day cancellations or repeated cancellations.
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☎ Inquiries: 047-355-5555 (Hotel main line)
✉ Inquiry form:
Click here