Opening Hours: 7:30 AM - 11:00 PM (Bakery 7:30 AM - / Cakes & Deli 10:00 AM -)
*We do not accept table reservations.
【Regarding Various Discounts and Benefits】
The following dates are excluded from the use of various discounts and benefits. Please be aware of this in advance.
2026
August 8th - August 16th, September 19th - September 23rd, December 24th - December 31st
【Regarding Takeout Reservations】
Pickup Time: 12:00 PM - 9:00 PM
*Whole cakes and Sheraton Sweets Boxes require advance reservations.
*Reservations and online payments are accepted up to 4:00 PM, 3 days prior to the pickup date.
*When ordering, please select 1 adult.
【Cancellation Policy】
Regular Cakes/Afternoon Tea: 0% cancellation fee up to the day before; 100% cancellation fee on the day of the reservation; 100% cancellation fee for no-shows.
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To Our Customers
We want many customers to enjoy our chef's proud sweets. We kindly ask for your understanding and cooperation in refraining from same-day cancellations or repeated cancellations.
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☎Inquiries: 047-355-5555 (Hotel Representative)
✉Inquiry Form:
here