*Please be sure to arrive at the store at least 5 minutes before your appointment time.*
▶Due to the schedules of other customers, your appointment will be automatically canceled if you are more than 10 minutes late.
*During busy times, it can be very difficult to get through by phone, so please make sure to arrive on time for your appointment.
▶ Cancellations made within 24 hours of your appointment time will incur a 100% cancellation fee. You can cancel your reservation yourself via the reservation email.
▶︎ Please note that reservations cannot be made after 5:00 PM the day before your appointment.

We accept cash only for payments at the store.
▶ You will need to register a credit card when making a reservation.
*Since this is not a pre-payment, we will perform a credit check by authorizing 200 yen on your card.
*The deposit collected at the time of reservation will be refunded after your visit (or if you cancel before your reservation time).
▶ Payment is not completed with the card registered at the time of reservation. Please settle your bill in cash on the day of your visit.
▶ For reservations of 7 or more people, please split your reservation into groups of 3 and 4, etc.
▶If children will be ordering the same menu as adults, please count them as part of the adult group.
▶Seating time is limited to 65 minutes per party.
▶We are currently accepting reservations through August 31.
▶Reservations for the following month are scheduled to open around 10:00 AM on the 1st of each month.
▶︎We apologize, but we are unable to respond to allergy inquiries submitted during the reservation process. If you have any concerns, please contact us via Instagram DM.
▶︎ We are unable to accommodate vegan or vegetarian diets.
▶︎ Adults must order one set meal per person.

*We only accept reservations for the Arashiyama Main Store here.
If you wish to visit the Fushimi Inari, Pontocho, or Kiyomizu branches, please select the appropriate tab above.
Inquiries via Instagram:
https://www.instagram.com/kyotoitsukichaya


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