WestRiver BBQ - TableCheck

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- ご来店について -

●受付は代表者様のみ店舗までお越しください。ご来店順にご案内いたします。
●14時以降のご来店は、やむを得ずキャンセル扱いとさせていただく場合がございます。遅延の際は、必ず事前にご連絡をお願いいたします。

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以上、何かご不明点がございましたら、お気軽にお問合せください。

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In addition to our equipment rental fees, a facility usage fee (for areas where fires are charged) is required.

On days when fires are charged, please pay 1,000 yen per adult (junior high school age and older) at the "Okumusashi Hannō Tourism Association" reception tent on the day of your visit.

*Payment is cash only.

After payment, you will be provided with a garbage bag and a wristband.

Please note that the usage hours for the fire-charging area are from 9:00 to 17:00.

Our equipment rental hours are from 11:00 to 16:00, but you can also enjoy playing in the river in front of the shop between 9:00 and 17:00.

In addition to our equipment rental fee, a facility usage fee (for areas where fires are charged) is required.

On days when fires are charged, please pay 1,000 yen per adult (junior high school age and older) at the "Okumusashi Hannō Tourism Association" reception tent on the day of your visit.

*Payment is cash only.

While the barbecue in this plan is from 11:00 AM to 4:00 PM, you can also enjoy playing in the river in front of the facility between 9:00 AM and 5:00 PM, so you can fully enjoy yourself.

In addition to our equipment rental fees, a facility usage fee (for areas where fires are charged) is required.

Please pay 1,000 yen per adult (junior high school age and older) at the "Okumusashi Hannō Tourism Association" reception tent on the day of your visit.

*This fee applies only on days when fires are charged.

*Payment is cash only.

After payment, you will be provided with a garbage bag and a wristband.

The usage hours for the fire-charging area are 9:00 AM to 5:00 PM, but our equipment rental hours are from 11:00 AM to 4:00 PM.

In case of sudden rain, we offer free tent rentals.

① Fire pit (1 unit)
② Low table (1 unit)
③ Table (1 unit)
④ Outdoor chairs (one for each person)
⑤ Grill net (1 unit)
⑥ Food tongs (2 units)
⑦ Charcoal tongs (1 unit)
⑧ Firewood (3 bundles), fire starter, long lighter (1 unit), work gloves
⑨ Garbage bags
⑩ Marshmallows

The following items are available only upon request.
Please let us know when making your reservation or upon arrival.

① Battery-operated lantern (1 unit)
② Blanket
③ Hot sandwich maker
④ BBQ skewers (for roasting marshmallows, etc.)
⑤ Kettle, pot, saucepan, ladle, skillet, mess kit (for 4 cups of rice)
⑥ Kitchen knife, kitchen scissors, cutting board, colander, bowl, can opener, peeler
⑦ Paper plates, paper cups, chopsticks, wet wipes, aluminum foil, mugs

Solicitudes

Propósito

Historia de visitas

Pregunta 1 Nec

★For customers who have booked equipment rental only:
If you contact us by 3:00 PM the day before your reservation, there will be no cancellation fee. For cancellations or changes in the number of people after that time, a full cancellation fee will apply.

★For customers who have booked a plan including food:
If you contact us by 12:00 PM three days before your reservation, there will be no cancellation fee. For cancellations or changes in the number of people (changes in food quantity) after that time, a full cancellation fee will apply.

★Regarding cancellations and changes in the number of people on the day of the reservation:
For cancellations and changes in the number of people on the day of the reservation, a full cancellation fee will apply. (This also applies to no-shows and cancellations due to normal rain.)

★Regarding plan changes:
We do not accept plan changes on the day of the reservation. Also, please note that changes made in advance are subject to availability.

★Regarding responses to severe weather: If we determine that it is difficult to operate due to severe weather such as a typhoon, we will not charge a cancellation fee. In that case, we will contact you via text message, etc. Please note that if there is a sudden change in weather after your arrival, we may end the BBQ for safety reasons. In that case, we will not be able to issue a refund (including extension fees), so we appreciate your understanding.

★Regarding payment of cancellation fees
Cancellation fees will be charged to the credit card you registered.

I have confirmed the cancellation deadline.

Pregunta 2 Nec

For safety and environmental considerations, the following actions are prohibited at our establishment:

1. Drinking alcohol and smoking by persons under 20 years of age

2. Drunk driving

3. Smoking outside designated areas

4. Playing music (including karaoke, etc.)

5. Using water guns, throwing balls, smashing watermelons, etc., and running around within the support plan area

6. Nighttime BBQ and camping (overnight stays)

7. Use of fireworks

8. Use of open fires

9. Loud noises, etc., or any other actions that disturb others

10. Use of water balloons

11. Dangerous activities such as binge drinking

12. Leaving or improper disposal of trash

13. Use of skateboards, roller skates, slacklines, etc.

14. Bringing in and using gasoline-powered generators

15. Bringing in and using gas burners, gas stoves, etc. (appliances using gas cylinders)

16. Bringing in and using shisha or other smoking equipment is prohibited.

If you violate the above prohibited items, we reserve the right to terminate your use of our facilities and ask you to leave immediately. Please note that no refunds will be given in such cases.

<Regarding Equipment Damage>
If any rental equipment is damaged, you will be responsible for the actual cost of repairs.

<Regarding Check-in and Check-out>
Please check in and check out upon arrival.
Failure to check out may result in extension charges.

<Regarding Rental Equipment Return Time>
Returns must be made by 4 PM (5 PM for those extending their rental).
Extension charges will apply for returns exceeding this time.

<In Case of Sudden Bad Weather>
In case of sudden severe weather, we may cancel the BBQ for safety reasons.
No refunds (including extension charges) will be given in such cases.

<Regarding Final Entry Time>
Final entry is accepted until 2 PM.

I confirmed the following: prohibited items, equipment damage, check-in and check-out times, return times, what happens in case of sudden bad weather, and the final entry time.

Pregunta 3 Nec

• Members of organized crime groups or similar organizations
• Guests with tattoos (including ink tattoos or body paint)
• Those who disrupt public order or decorum
• Those who cause disturbance or nuisance to other guests
• Those who refuse to follow the facility rules or staff instructions
• Intoxicated or disorderly persons
• Guests with a prior history of causing trouble at our facility
• Those who make a reservation using false information
• BBQ delivery vendors (delivery or ingredient suppliers) are not permitted to enter
• BBQ parties composed solely of elementary or junior high school students (a guardian must always accompany minors)
• Underage smoking or drinking
Guests listed above will not be eligible for a refund after payment and will be asked to leave the premises.

We have confirmed the usage regulations.

Solicitudes

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