【Advance Reservations】
▶ Advance reservations can be made starting 30 days prior to the desired date, and are accepted up until the day of visit.
▶ Please note that refunds for prepaid amounts are not possible in cases of changes or cancellations after a reservation has been made.

【On-site Bookings & Payments】
▶ If payment is made on-site on the day of visit, the price may differ.

【Additional Options】
① Private hire plan
※ If you’d like to book this plan,
please contact us via Instagram DM.

The private hire plan can be booked two months in advance. Our staff will check availability and send you a link for prepayment.

【Important Notes for Visitors】
▶ Guests aged 14 and under must be accompanied by a parent or guardian.
▶ We are unable to provide restroom access to external visitors; please understand.
▶ All tickets are valid for a 30-minute period (including entry and exit times). No extensions can be granted even if you arrive late.
▶ Our café operates on a strict rotation system. Entry is permitted starting 5 minutes prior to your scheduled time. There is no waiting area, so guests must line up outside until their turn. Exit must occur 5 minutes before the allotted time ends.
▶ Please read our terms and conditions carefully before enjoying your visit. Due to circumstances involving the capybaras, there may be times when they’re not present or when their numbers are limited—please kindly understand.
▶ Should you have any questions, feel free to contact us.
Please reach out via Instagram DM.