*Please arrive at the store at least 5 minutes before your scheduled appointment time.*
▶Due to scheduling constraints with other customers, your reservation will be automatically cancelled if you are more than 10 minutes late.

*During busy periods, it may be difficult to reach us by phone, so please arrive on time for your appointment.
▶Cancellations made within 24 hours of your reservation time will incur a 100% cancellation fee.

▶Cancellations are only accepted via reservation email; please cancel via email.
▶Reservations cannot be made after 5 PM the day before your appointment.


Payment at the store can be made by cash, credit card, QR code payment, transportation IC card, or electronic money.
▶Credit card registration is required when making a reservation.

*This is not a prepayment; a 200 yen deduction will be made for credit check purposes.

*The deposit collected at the time of reservation will be refunded after your visit (or after cancellation before the reservation time).

▶The card registered at the time of reservation is not completed.
Please pay at the restaurant on the day of your visit.

▶For reservations of 7 or more people, please make separate reservations for groups of 3 and 4, etc.

▶For reservations of 5-6 people, seats may be separated.

▶If children will be eating the same menu as adults, please enter them as part of the number of adults.

▶Table usage time is 50 minutes per group.

▶We will be closed in May.

▶Reservations for the following month will start around 10:00 AM on the 1st of each month.

▶Regarding allergies entered at the time of reservation, we are very sorry, but we cannot reply to your inquiry. If you have any concerns, please contact us via Instagram DM.

▶We cannot accommodate vegan or vegetarian requests.

▶Adults are requested to order a set meal for each person.
▶Customers using ANATAE gifts must answer question 3. *Please note that we only accept reservations for the Shimizu branch here.
For reservations at the Arashiyama main branch, Fushimi Inari branch, or Pontocho branch, please select from the tabs above.
For inquiries via Instagram:
https://www.instagram.com/kyotoitsukichaya