A profile that builds itself

Everything you need, at a glance

Allergies, dietary needs, seating preferences, past visits, spend and no-show history on one screen before service starts. Your team doesn't ask twice.

Each booking writes the record

Bookings, visits, payments and surveys land on one record, de-duplicated as they arrive. No forms for your team.

Bookings, visits, payments and feedback on one record
Automatic de-duplication across sources
No manual data entry

Server taking a guest’s order at the table

Link existing loyalty and membership programmes

Hotel rewards, members' clubs and points on one guest record. Tier, balance and perks recognised at booking, any outlet.

Hotel, club and points programmes on one profile
Tier and balance recognised at booking
Member-only availability and perks

Harbor Club

Active

Ongoing membership

KOJI Rewards

Active

Gold

Until Mar 2027

TC Points

Active

Platinum0pts

Tag customers automatically, based on your rules

Set a rule once. When a guest hits a spend, visit count or no-show threshold, or comes within a set number of days of a birthday or anniversary, the tag applies everywhere instantly.

Rules on spend, visits, cancellations, no-shows, feedback and key dates
Tags applied across every venue in the group, automatically
Temporary tags that expire, so nothing goes stale
Tags that appear and lift themselves around a guest's special day

¥500k+ spendVIP

5 visitsRegular

3rd no-showBLACKLISTED

See TableCheck in your dining room

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