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Simple rules
save the day.

Set your cancellation windows once. Guests agree at booking, and the right amount is charged when each window closes.

  1. Booked Terms accepted
  2. 72h out Free cancellation
  3. 24h out 50% fee
  4. No-show Full amount charged
  5. Visited ¥57,000 total spend

Stop losing money to last-minute cancellations and no-shows

Take a deposit, place an authorisation hold, or simply keep a card on file — whichever suits the booking. When a guest cancels, TableCheck works out the fee from the window they cancelled in and sends the balance back to the card they paid with. Nobody does the arithmetic, and nobody has to make the call.

  • Deposits, authorisation holds, or a card kept on file
  • Cancellation windows you set, with a different fee at each one
  • The balance refunded to the original card, automatically

Prepaid at booking

¥12,000

Kept

¥6,000

Refunded

¥6,000

Cancelled on the day · 50% policy

Sell guaranteed seats at your busiest times

FastPass™ lets guests pay a fee you set to guarantee a seat at peak times. They pay up front, so they turn up.

  • Earn more from peak periods
  • You set the fee
  • Paid in advance, so fewer no-shows

*FastPass is available in Japan only.

Sell guaranteed seats at your busiest times

Keep the POS and processor you already run

Orders stay in your kitchen system. Charges stay with your payment gateway. Both show up in Manager as one service — no second screen at the pass, no rip-and-replace.

  • Two-way with the POS you use today
  • Deposits and charges through your existing gateway
  • The booking and the bill meet in Manager
9:41
KOJI

Your order

Omakase tasting menu × 2¥18,000
Sake pairing × 2¥6,000
Private room charge¥3,000
Subtotal¥27,000
Tax¥2,700
Total¥29,700

Select payment method

Card on file•••• 1234
Credit or debit card

All your venues' numbers in one place

Deposits, prepayments and refunds from every restaurant and hotel you run add up to one figure you can check — by venue or across the whole group. No exporting from four systems to find it.

Group revenue

¥8,496,000

8%

Last 7 days · 4 venues · vs previous week

More from Payments

Pay at the table

  • Guests see the full itemised bill — every item, tax and total — then pay with a major card or the card already on file.

Deposits on phone bookings

  • Send a payment link by SMS or email to collect a deposit on phone bookings.

Vouchers

  • Sell gift vouchers online that guests redeem at your venue.

See TableCheck in your dining room

Book a personal walkthrough. We’ll show you exactly how it fits your venue, no commitment.

Book a demo

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