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Templates, segments, automatic sends

Start from a template or build your own. Send now, schedule ahead, or set a recurring trigger based on guest profiles and it sends on its own.

Sends 20 days before a guest's birthday

KOJI

Your birthday table at KOJI

Hi Sarah! Your birthday's coming up, and dessert is on us — book any evening this month.

Reach guests where they are

Write the campaign once and send it as an email or a WhatsApp message — whichever your guest actually opens. Same content, same booking link, same reporting.

  • Send the same EDM by email, WhatsApp, LINE or SMS
  • Choose the channel per campaign
  • Reporting for every send, by channel
9:41
SO

KOJI

Business account

9 August

Thanks for dining with us last night — hope you had a great time! See you soon!

KOJI

Visit Website

21:47
Today

Join us for our Summer Omakase

We're delighted to invite you to our exclusive summer omakase. Eight seasonal courses, thoughtfully paired — a table is waiting for you.

Reserve Your Table

19:24

Message

Bring lapsed regulars back automatically

When a regular goes quiet for 60 days — or whatever window you set — a win-back campaign reaches them automatically: a message, an occasion, or simply a reminder that the table is there. No one has to notice they've lapsed and no one has to decide to chase them.

  • Lapse trigger you set, campaign that runs itself
  • Personalised with visit history and past preferences
  • Sent at the right time, not the next batch send
60 days after last visit

KOJI

We've missed you at KOJI

Hi Sarah, it's been a while. Your table is waiting — come back and enjoy 15% off your next visit.

Booking attribution, not just open rates

Most email tools stop at clicks. This one counts covers — so you can see which sends actually filled tables.

Summer Omakase invite

Sent

840

Opened

312

37%

Clicked

94

11%

Booked

25

3%

More from Marketing

Test before you send at scale

  • A/B test subject lines automatically
  • Winner picked by open rate, not by gut
  • Every next send is sharper than the last

Know the number before you hit send

  • See how many guests a segment contains
  • Adjust the rules before committing

Set it once, run forever

  • Automations that trigger without intervention
  • Add new journeys without touching existing ones
  • Every qualifying guest enrolled automatically

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