*Please arrive at the store at least 5 minutes before your scheduled appointment time.*
▶Due to scheduling constraints with other customers, your appointment will be automatically cancelled if you are more than 10 minutes late.

*During busy periods, it may be difficult to reach us by phone, so please arrive on time for your appointment.
*Cancellations made within 24 hours of your appointment time will incur a 100% cancellation fee.

▶Cancellations are only accepted via reservation email, so please cancel via email.
▶Please note that reservations cannot be made after 5 PM the day before your appointment.

Payment at the store can be made by cash, credit card, or QR code payment (PayPay).
▶Credit card registration is required when making a reservation.
*This is not a prepayment; a 200 yen deduction will be made for credit check purposes.
*The deposit collected at the time of reservation will be refunded after your visit (or after you cancel before your scheduled appointment time).

▶Payment has not been completed using the card registered at the time of reservation.
Please pay at the restaurant on the day of your visit.
▶Children must be elementary school age or older to be admitted.
▶Table usage time is 70 minutes per group.
▶We are currently accepting reservations until May 31st.
▶Reservations for the following month will start around 10:00 AM on the 1st of each month.
▶We apologize, but we cannot reply to allergy information provided at the time of reservation. If you have any concerns, please contact us via Instagram DM.
▶We are unable to accommodate vegan or vegetarian requests.
▶Adults are requested to order a set meal for each person in their party.

※Reservations are only accepted for the Pontocho branch here.
For Arashiyama Main Branch, Fushimi Inari Branch, and Kiyomizu Branch, please select from the tabs above.
Instagram Inquiries:
https://www.instagram.com/kyotoitsukichaya