※Please be sure to arrive at the store at least 5 minutes before your reservation time※
▶Due to other customers' reservations, your reservation will be automatically canceled if you arrive more than 10 minutes after your reservation time.
※During busy times, our phone lines can be very busy, so please make sure to arrive on time.
▶Cancellations made within 24 hours of your reservation will incur a 100% cancellation fee.
▶Cancellations are only accepted via reservation email, so please cancel via that email.
▶︎Please note that reservations will not be accepted after 5:00 PM the day before.

Payment in-store is accepted by cash, credit card, and QR code (PayPay).
▶A credit card must be registered when making a reservation.
*This is not a prepayment, so a credit check will be conducted before the 200 yen withdrawal.
*The deposit taken at the time of reservation will be refunded after you arrive (or if you cancel before the reservation time).
▶Payment has not been completed with the card registered at the time of reservation.
Please pay at the restaurant on the day.
▶Children must be elementary school age or older.
▶Seating time is limited to 70 minutes per group.
▶We are currently accepting reservations through January 31st.
▶We plan to start taking reservations for the following month around 10:00 AM on the 1st of each month.
▶We regret that we are unable to respond to inquiries regarding allergies when making a reservation. If you have any concerns, please contact us via Instagram DM.
▶We do not accommodate vegan or vegetarian requests.
▶Adults must order a set meal for the number of people in their group.

※This site only accepts reservations for the Pontocho branch.
If you would like to use our Arashiyama Main Branch, Fushimi Inari Branch, or Shimizu Branch, please select from the tab above.
Inquiries via Instagram:
https://www.instagram.com/kyotoitsukichaya