※Please be sure to arrive at the store at least 5 minutes before your reservation time※
▶Due to other customers' reservations, your reservation will be automatically canceled if you arrive more than 10 minutes after your reservation time.
※During busy periods, our phone lines can be very busy, so please make sure to arrive on time.
▶Cancellations made within 24 hours of your reservation will incur a 100% cancellation fee.
▶Cancellations are only accepted via reservation email, so please cancel via email.
▶︎Please note that reservations will not be accepted after 5:00 PM the day before.

Payment at the store can be made by cash, credit card, QR code payment, transportation IC card, or electronic money.
▶A credit card must be registered when making a reservation.
*Since this is not a prepayment, a credit check will be conducted before the 200 yen withdrawal.
*The deposit taken at the time of reservation will be refunded after your arrival (or if you cancel before your reservation time).
▶The card registered at the time of reservation will not be used for payment.
Please pay at the restaurant on the day.
▶For reservations for 7 or more people, please make reservations in groups of 3 and 4, etc.
▶For reservations for 5-6 people, seats may be separated.
▶If children will be eating the same menu as adults, please enter their number as the number of adults.
▶The seating time per group is 50 minutes.
▶We are currently accepting reservations until January 31st.
▶We plan to start taking reservations for the following month around 10:00 AM on the 1st of each month.
▶We regret that we cannot respond to inquiries about allergies when making a reservation. If you have any concerns, please contact us via Instagram DM.
▶We are unable to accommodate vegan and vegetarian guests.
▶Adults must order a set meal for the number of people in their group.
▶If using ANATAE as a gift, please be sure to answer question 3.

*We only accept reservations for the Shimizu store.
If you would like to use the Arashiyama Main Store, Fushimi Inari Store, or Pontocho Store, please select from the tab above.
Inquiries via Instagram:
https://www.instagram.com/kyotoitsukichaya