＜2025/26 Winter Season Business Hours＞

Business Period: November 25th to April 11th
Business Hours: 5:00 PM to 8:30 PM (Last Order)
Regular Holidays: Open daily during winter
Usage Time: Two-part system (Maximum 2 hours from reservation time)

We recommend the popular “Fresh Sea Urchin and Kobe Beef” course from last year.

Please note: The “White Truffle Course” is unavailable as the Italian harvest season has ended. If the harvest concludes before your reservation date, guests booked for the “White Truffle Course” will be asked to switch to another course.

※If fully booked, please also consider our sister restaurant “NISEKO SAKURA”.
Reservations here:
https://niseko-sakura-hokkaidou.com/

<Important Notes Regarding Reservations>

・Bringing your own beverages is not permitted.
・Reservations for 2 guests may be seated at the counter.
・**Changes to party size (especially reductions)** are subject to our cancellation policy regardless of reason. Please make any changes as early as possible.

・Before booking, please carefully review TableCheck's cancellation policy and FAQ.
・Your reservation is complete after entering required details, checking the box to agree to the cancellation policy, registering your credit card, and pressing the confirmation button.
(Agree to cancellation policy → Register credit card → Press confirmation button)

・Your reservation confirmation email will be sent to the registered email address.
Please ensure your email settings allow reception of emails from the “tablecheck.com” domain.
※If you do not receive the email, please contact Kobe-tei directly via email to confirm your reservation.
(Unauthorized cancellations due to non-receipt of email or app non-reflection will not be accepted under any circumstances)

・Please note that the cancellation policy applies even in cases of double bookings (overlapping reservations).

＜Cancellation Policy＞

・Cancellations made 48 hours or less before the reservation time: 50% of the reservation amount
・Cancellations made 24 hours or less before the reservation time, or no-shows: 100% of the reservation amount
　（Includes reductions in party size）
・Group reservations (9 or more guests): 100% if canceled 48 hours or less before (includes reductions in party size)

＜Important Notes Regarding Cancellations＞

・Cancellations can only be made via the link provided in your reservation confirmation email.
(If you did not receive the email, please email Kobe-tei to request the link be resent.)
・Cancellations cannot be accepted by phone or email.
・Your cancellation is only complete upon receiving a written confirmation from our restaurant.

・If you do not arrive within 20 minutes of your reservation time without prior notice, it will be considered a no-show, and **100%** of the reservation amount will be charged.
・If you will be late, please contact us in advance following the instructions in your reservation confirmation email.

・For debit card refunds, please contact your card issuer directly.
・Cancellation fees will be charged to the credit card registered at the time of booking (same applies to changes in party size).

Cancellation Fee Rates
・24 hours prior: 100%
・48 hours prior: 50%

※Credit card registration is mandatory for this reservation.
※A ¥200 hold will be placed to verify card validity (refunded after your visit).

＜About In-Store/Phone Consultation Reservations＞

If you make a reservation after an in-store or phone consultation,
TableCheck will send a deposit link via email or SMS.
Reservations will be automatically canceled if payment is not completed by the deadline.

＜Group Reservations＞

Group reservations for 9 or more guests require a

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