【 2026/2027 Winter Season 】

Season: Tuesday, December 1, 2026 – Wednesday, March 31, 2027

< Restaurant >　17:00–23:00 (Last order 21:00)

< Bar >　16:30–23:00 (Last order 22:30)　*No reservation required

< Sushi Bar >　17:00–23:00 (Last order 21:00)　*Please book via the link below


Open daily during the season


【Reservations】

・Please see each menu for details and seating time.
・For groups of 9 or more, or private hire, please contact reservation@theflats.jp
・We may not be able to accommodate specific seating requests.
・The Bar is walk-in only. Please feel free to drop in on the day.
・For sushi, please book through the "The Flats. Sushi" page.

*You may also contact us here about restaurant reservations.
・Phone: +81-80-9415-2713 (within Japan: 080-9415-2713)
・WhatsApp: +81-80-9415-2713 (enquiries by message are welcome)
Send us a message on WhatsApp


【Payment】

・Courses and steak sets require full prepayment by credit card at the time of booking (prices include tax and service charge).
・Additional dishes and drinks ordered on the day are payable at the restaurant.
・Table-only (à la carte) reservations require credit card details to secure the booking (payment is made at the restaurant on the day).
・A 10% service charge applies to à la carte food and drink orders.
・Cards issued outside Japan may show a small temporary charge for card verification.


【Cancellation Policy】　*Please read before booking

<Courses & Steak Sets (prepaid)>
・More than 72 hours before your reservation time: full refund
・Cancellations within 72 hours of your reservation time: 50% refund of the amount paid
・Cancellations within 24 hours of your reservation time, or no-shows: no refund

<Table Only (à la carte)>
・Cancellations within 24 hours of your reservation time, or no-shows: a cancellation fee of JPY 5,000 per person
*Reductions in party size and date changes are treated as cancellations.
*This policy applies regardless of illness or travel disruption.
*We regret having to set such a strict cancellation policy, and kindly ask for your understanding given the circumstances of Niseko and the peak season.


【Late Arrival】

If you are more than 15 minutes late without contacting us, your reservation will be cancelled and the cancellation policy above will apply. Late arrival does not extend your end time.


【Children】

・For course bookings, children aged 5–12 are asked to order the "Kids Course", and guests aged 13 and over the regular course.
・For steak set and table-only bookings, children may order from the same menu as adults.


【Allergies & Dietary Requirements】

Please let us know when booking, or at least 3 days before your visit. Due to our kitchen facilities, we cannot fully prevent cross-contamination. Guests with severe allergies are kindly asked to refrain from dining with us.


【Corkage】

The following corkage fees apply:
・Wine or sake (720ml): JPY 11,000 per bottle
・Wine magnum or sake (1.8L): JPY 22,000 per bottle


【Transport】

We do not offer a pick-up service. Taxis are very limited in winter, so please arrange your return early.

*Details of our operations for April and May 2027 will be announced separately.

【 Contact】

・Email: reservation@theflats.jp
・Phone: +81-80-9415-2713 (within Japan: 080-9415-2713)
・WhatsApp: +81-80-9415-2713 (enquiries by message are welcome)
Send us a message on WhatsApp